Help · about 5 minutes
Getting started with Merciloop
Merciloop asks your customers for Google reviews by text or email after each job. Here is everything you do, step by step. Inside the app, a checklist walks you through the same steps and shows your progress.
- 1
Start your free trial
Click “Start free 7-day trial”, type your business name and email, and enter the 6-digit code we email you. Then add a card on Stripe's secure page. Nothing is charged for 7 days, and the exact date of your first payment is shown before you confirm.
- 2
Add your Google review link
Search for your business name on Google while signed in to the Google account that manages it. On your business panel, click “Ask for reviews” (or “Get more reviews”), copy the link and paste it into Merciloop. No Google Business Profile yet? Create one free at business.google.com first.
- 3
Ask your first customer
Pick someone you finished a job for recently. Type their name and mobile number or email, tick the box to confirm they're a real customer, and press Send. Merciloop texts or emails them your review link, and sends one polite reminder a few days later if they don't tap it.
- 4
Print your QR card (optional)
Open QR card in the app and print it. Put it on the counter, in the truck or with your invoices: customers scan it with their phone camera and land on your Google review page.
- 5
After that: 10 seconds per job
After each job, add the customer on the Customers page (or upload a spreadsheet of last week's jobs). Your dashboard shows who you asked and who tapped your link.
Good to know
- Price: $19/month for Merciloop Pro after the 7-day free trial, or get 2 months free yearly. Plus sales tax where it applies.
- Cancel anytime: Billing → “Cancel subscription” (one confirm step, with an Undo). Cancel during the trial and you pay nothing.
- Each customer gets one message and at most one reminder. Every text says “Reply STOP to opt out”.
- Want to change the wording of the message? Settings → Message. Most people keep the ready-made one.
Still stuck? Contact us and a person will help.