Built in Calgary. Works globally.
Merciloop asks your customers for Google reviews, so your local business gets more of them.
More reviews means you show up higher on Google Maps and more people call you. Set it up in 5 minutes; after each job it texts or emails your customer for you.
Then $19/month. No card needed to start, first 5 review requests free. Cancel anytime in one click.
Reply STOP to opt out.
Google review form opens in one tap
Try it now · no account needed
Paste a Google review, get a reply in one click
This is the same reply helper you get inside Merciloop. Then sign up free to start getting more reviews to reply to.
Your reply
- • Keep it short, polite and personal. Use their name.
- • For unhappy reviews, apologise where it fits and take it offline with a phone number.
- • Never offer a discount or refund in exchange for changing a review.
- • Never share the customer's private details in a public reply.
Based on Google's tips for review replies.
What you actually get
- 1. Add a customer after the job (name plus mobile or email, about 10 seconds).
- 2. They get a text or email from your business name with one tap to your Google review form, plus one reminder.
- 3. New reviews come in and you get a ready-to-edit reply for each one, like the real example on the right.
How it works
Five minutes to set up. Then about ten seconds per customer.
- 1
After a job, add your customer
Type their name and mobile number or email. It takes about 10 seconds. Got a list? Upload it from a spreadsheet.
- 2
Merciloop texts them your review link
A short, friendly message from your business name, with one tap to your Google review page. If they forget, one reminder follows.
- 3
They leave a review, you get found
More fresh 5-star reviews push you up on Google Maps, so more people call you instead of the next business.
What it looks like for one customer
A real example: Prairie Peak Plumbing fixes Priya's leaky tap on Monday.
- Monday, 4:10 PMThe plumber adds “Priya Shah” and her mobile number in Merciloop (10 seconds).
- Monday, 4:12 PMPriya gets a text from Prairie Peak Plumbing: “Thanks for choosing us! Would you mind leaving us a quick Google review?” with a link.
- ThursdayPriya hasn't tapped the link yet, so Merciloop sends one friendly reminder. That's the last message she gets.
- Thursday eveningPriya taps the link, Google's review form opens, she leaves 5 stars. The plumber sees “Tapped link ✓” on the dashboard.
Everything a busy business needs, nothing it doesn't
Straight to Google
The link opens your Google review form directly, so more customers actually finish.
One reminder, then it stops
Customers who forget get one polite nudge. No spam, ever.
See what's working
Your dashboard shows who you asked and who tapped your link.
QR card for the counter
Print a card for the truck, front desk or invoices. Scan, and they're on your review page.
Anti-spam rules handled
Every text says “Reply STOP” and every email has an unsubscribe link, built in.
Honest by design
Every customer gets the same request, the way Google's rules require. No filtering out unhappy people.
Why it works
- Google says reviews count. Google's own guide to local ranking says review count and score are factored into local search ranking, and that more positive reviews can improve your visibility.
- Google says to reply. The same guide tells businesses to respond to reviews, because it shows you value your customers.
- It removes the hard part for your customer. A short message right after the job, with a link that opens your Google review form in one tap, means nobody has to search for your business to review it.
Source: Google Business Profile Help, "Tips to improve your local ranking on Google".
One simple plan
Everything included. Get 2 months free if you pay yearly.
Recommended for most businesses
Merciloop Pro
For any local business with one location that wants more Google reviews: trades, cleaners, salons, clinics, shops.
$19/ month
7-day free trial, no card needed to start: your first 5 review requests are free. Add a card when you're ready; if you add it today, you won't be charged until Saturday, November 21. Cancel anytime in one click.
Try it first: no card for 7 days or your first 5 requests. Paying yearly? Full refund if you ask within 30 days of your first yearly payment.
What you get:
- Merciloop texts or emails each customer a link to review you on Google, from your business name
- One polite reminder if they don't tap it, then it stops
- Unlimited customers and emails, plus 300 texts a month included
- See who you asked and who tapped your link
- Add customers one by one in 10 seconds, or upload a list from a spreadsheet
- A printable QR card for your counter, truck or invoices
- Anti-spam rules handled for you: “Reply STOP” and unsubscribe links are built in
Plus sales tax where it applies. Fair use on texts.
More than one location, or want extras? See “Need more?” on the pricing page
Questions, answered in plain words
What does Merciloop do?+
After you finish a job, Merciloop sends your customer a short text or email from your business with a link straight to your Google review page. If they don't tap it, it sends one polite reminder a few days later, then stops. More happy customers leave reviews, so you show up higher on Google and get more calls.
Who is it for?+
Small local businesses that live on Google reviews: plumbers, electricians, cleaners, landscapers, salons, clinics, repair shops and the like. If customers find you on Google Maps, Merciloop is for you. Built in Calgary, works globally.
What do I need to get started?+
Three things: a free Google Business Profile (the listing that shows on Google Maps), a customer's mobile number or email, and about 5 minutes. After you sign up, a short checklist walks you through it step by step, including where to click on Google to copy your review link.
When will I be charged?+
Your first 7 days are free and no card is needed to start. You can send up to 5 review requests in the trial. We ask for a card only on day 7 or when you've used your 5 free requests, and the exact first charge date is shown before you pay. Never add a card and you pay nothing.
How do I cancel?+
Sign in (top right), open “Account” in the app menu and press “Cancel subscription”, then confirm. No phone call, no form. Changed your mind? Press Undo before the end date. You keep using Merciloop until the end of the time you've already paid for (or the end of your trial).
Step-by-step: how to cancel (or get a cancel link by email)Which plan should I pick?+
Merciloop Pro. It's the plan almost everyone needs and it includes everything on this page. The other options are only for special cases: more than one location, a reviews widget for your website with your own colours (Widget Pro), staff shout-outs, or our second app Recomendr, which checks whether ChatGPT and other AI assistants recommend you.
Do I need to be good with computers?+
No. If you can send a text message, you can use Merciloop. Merciloop writes the message for you (you can change the wording), and after setup it takes about 10 seconds per customer.
Where do I find my Google review link?+
Search for your business name on Google while signed in, then click “Ask for reviews” (sometimes “Get more reviews”) on your business panel and copy the link. Paste it into Merciloop's setup checklist. You can also paste your Place ID and we'll build the link.
Will it annoy my customers?+
No. Each customer gets one message and, only if they don't tap the link, one reminder. Every text says “Reply STOP to opt out” and every email has an unsubscribe link, and opt-outs are respected straight away.
Is it allowed under anti-spam laws?+
Merciloop is built for anti-spam rules like Canada's CASL: every message names your business, emails include your mailing address and an unsubscribe link, texts include “Reply STOP”, and you confirm each person is a real customer. Rules differ by country, so check your own situation; this isn't legal advice.
Do you filter out unhappy customers?+
No. Google doesn't allow “review gating” (only asking happy customers), and it can get your reviews removed. Every customer gets the same honest request.
Does it work outside Canada?+
Yes. Prices are shown in your currency (Canadian, US or Australian dollars, euros or pounds) and texts included each month depend on your country. Email works everywhere, with no limit.
Want the step-by-step? Read Getting started with Merciloop.
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